Terms of Service

What's included in the program, what we expect from students, and how we operate.

Last updated: April 2026. By enrolling in a Voyager Cyber program, you agree to these terms.

What's Included

Enrollment in a Voyager Cyber Security+ Bootcamp includes:

  • Access to all scheduled live instruction sessions for the enrolled cohort
  • Recordings of all live sessions for personal review
  • Digital course materials provided during the program
  • Access to practice exam materials as distributed by your instructor
  • A CompTIA Security+ exam voucher with exam retake support (Professional and Career Accelerator tiers only)
  • Resume review, career counseling, and mock interview sessions (Career Accelerator tier only)

Program schedule, session times, and delivery format are subject to change. Voyager Cyber reserves the right to modify instructors, content, or delivery format as needed. In the event of a significant schedule change, enrolled students will be notified promptly and offered alternatives.

No Guarantee of Passing

Voyager Cyber provides instruction and preparation resources, but cannot guarantee that any student will pass the CompTIA Security+ exam. Exam performance depends on individual effort, study habits, and exam-day conditions outside of our control. Our exam retake support policy exists to help students who complete the program and still need additional preparation — it is not a pass guarantee. Detailed eligibility requirements for exam retake support are outlined elsewhere in the terms of service.

Acceptable Use of Course Materials

All materials provided — including session recordings, slide decks, practice questions, and written guides — are for your personal, non-commercial use only. You may not:

  • Share, distribute, or resell course recordings or materials to others
  • Upload recordings or materials to any public platform
  • Use course content to create competing educational products

Violation of these terms may result in immediate removal from the program without refund.

Student Conduct

Voyager Cyber is committed to maintaining a respectful and productive learning environment. Students who engage in disruptive, harassing, or disrespectful behavior toward instructors or fellow students may be removed from the program at our discretion. No refund will be issued in cases of removal for conduct violations.

CompTIA Exam Vouchers

Exam vouchers included with Professional and Career Accelerator tiers are issued by CompTIA and subject to CompTIA's own terms and expiration policies. Voyager Cyber is not responsible for voucher expiration resulting from student inaction, exam scheduling delays, or changes to CompTIA's policies. Vouchers are non-transferable and non-refundable once issued.

Exam vouchers included with Professional and Career Accelerator tiers are issued to enrolled students within five (5) business days of the cohort start date, not at the time of enrollment. Refund eligibility under the Refund Policy is therefore not affected by voucher issuance for requests made before the cohort begins, except that once a voucher has been issued, the voucher component ($499 value) is non-refundable regardless of timing.

Exam Retake Support

Professional and Career Accelerator students who purchase their voucher through us have their second attempt covered if they don't pass. Professional and Career Accelerator students who fail both attempts while meeting documented eligibility requirements (80% live session attendance, completed practice exams, two score reports submitted) may request a seat in a future cohort at no additional cost. Vouchers for additional attempts are not included.

To be eligible for a complimentary future seat, students must have:

  • Attended at least 80% of live sessions
  • Completed all assigned practice exams during the program
  • Provided proof of two exam attempts via score reports submitted to info@voyagercyber.com

Note: Exam retake support provides a seat in a future cohort only—it does not include the purchase of additional exam vouchers beyond the initial bundle provided at enrollment.

Cohort Cancellation by Voyager Cyber

In the unlikely event that Voyager Cyber must cancel a cohort, enrolled students will receive a full refund of all amounts paid, or the option to transfer their enrollment to the next available cohort at no additional charge.

Limitation of Liability

Voyager Cyber's liability in any dispute is limited to the amount paid for the program. We are not liable for indirect, incidental, or consequential damages of any kind, including lost income or missed employment opportunities.

Payment Terms

Payment is required in full at the time of enrollment unless otherwise specified. Access to the program is not guaranteed until payment has been successfully processed.

Third-Party Services

Certain services, including exam vouchers, payment processing, and form submissions, are provided by third parties. Voyager Cyber is not responsible for the policies, availability, or performance of these services.

Right to Refuse Service

Voyager Cyber reserves the right to refuse enrollment or participation at its discretion.

Billing Disputes

If you experience any issues with your purchase, you agree to contact Voyager Cyber to resolve the issue before initiating a chargeback or dispute with your payment provider.

Access to Materials

Access to course recordings and materials is provided for the duration of the cohort and for a limited period thereafter, as determined by Voyager Cyber, typically not less than 30 days after the cohort ends.

Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Nebraska, without regard to its conflict of law principles

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Douglas County, Nebraska, and the parties hereby consent to the personal jurisdiction and venue therein.

Refunds and Transfers

Refund and transfer eligibility are governed by our Refund Policy. By enrolling, you agree to those terms.

Changes to These Terms

We may update these terms from time to time. Students enrolled at the time of a change will be notified by email. Continued participation in the program constitutes acceptance of updated terms.

Contact

Questions about these terms? Reach us at:
info@voyagercyber.com