Last updated: April 2026
✅
Requested more than 14 days before cohort start
🔄
Within 14 days of start —
one-time cohort transfer, no cash refund
❌
After the cohort has begun
Full refunds are available for any reason if requested more than 14 days before the cohort start date. To request a refund, email info@voyagercyber.com with your name and enrollment details. Refunds will be processed within 10 business days to the original payment method.
If you are within 14 days of the cohort start date and are unable to attend, you may request a one-time transfer of your enrollment to a future cohort. Transfers are not available after the cohort has begun and may only be used once per enrollment. To request a transfer, email info@voyagercyber.com before the first session.
Once the cohort has started, no refunds or transfers will be issued regardless of the reason for withdrawal, including personal circumstances, scheduling conflicts, or dissatisfaction with the program. We encourage you to reach out to us before the cohort begins if you have any concerns — we would rather find a solution than lose a student.
Exam vouchers included with Professional and Career Accelerator tiers are issued to enrolled students within five (5) business days of the cohort start date, not at the time of enrollment. Refund eligibility under the Refund Policy is therefore not affected by voucher issuance for requests made before the cohort begins, except that once a voucher has been issued, the voucher component ($499 value) is non-refundable regardless of timing.
If Voyager Cyber cancels a cohort for any reason, enrolled students will receive a full refund of all amounts paid within 10 business days, or the option to transfer to the next available cohort at no additional cost.
Joining the waitlist is free and non-binding. No payment is collected at the waitlist stage, and you are under no obligation to enroll.
If you have any questions about this policy before enrolling, we're happy to answer them. Reach us at
info@voyagercyber.com